It’s
All About Me – But Should It Be?
Remember
the 60’s and 70's? The “Me” generation. It was
all about expressing yourself, finding out who you were. And then celebrating it. Who cares if it
doesn’t “jive” with what someone thinks…”I’m just being me, baby”! And people love me when I’m me.
Well, I’m
not sure if you’re aware of this, but the 60’s are over! In fact, the whole me generation thing is now
over and another phase is -- the We Generation -- is taking hold.
Funny thing
is, I’m not sure that a lot of small businesses know it. Want proof? Listen to their radio ads. They spend all of their time talking about
themselves. We do this and my business has that,
and we offer something else and have been in business since 19 –
blah-blah-blah. Sorry to be blunt – but who cares?
This is
what Roy Williams – The Wizard Of Ads, refers to as “we-we” advertising. Actually he’s a bit more graphic when he
asks; are you “we-weing” all over yourself?
Well are you?
I know what
you’re thinking. They’re my ads! I’m paying for them – and I want people to
know about me and the wonderful business that I’ve built. I’m proud of it.
I’m not
saying that you shouldn’t be proud of it – and hey if that is the only message
you want to get out to people – then feel free to shout from every radio
station in the country. Oh, but don’t be
surprised if no-one ever comes through your doors,
Here’s the
hard lesson for you when it comes to your radio advertising. Potential customers just don’t care! They may not tell you that to your face, most
of them are too polite or just can’t be bothered to do it. No, instead they tell you with their dollars.
See here’s
the thing – they too are self-centred, and they only care about
themselves. Their problems, their
perceived wants and desires.
And they
give their hard-earned bucks to the businesses and services who can solve their
problems. Real or perceived. Wanna be
that business? Then stop “we-weing” on
and on about yourself and your business -- and start talking about their
problems and how your solution fits it and fixes that problem like the
proverbial glove.
Lose the
insider talk, ditch the hype or gimmicks and please stop we-weing -- just have
a conversation, a truthful simple conversation with them about how you can
solve their problem and don’t be surprised if they don’t just reward you with
their business.
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